Advisory Panel
Antikythera Mechanism
The Antikythera mechanism an ancient mechanical computer designed to calculate astronomical positions. It was recovered in 1900–1901 from the Antikythera wreck. The construction has been dated to the early 1st century BC. (Courtesy Wikipedia)

Customer Retention

In the age of convergence, customer churn is a concern for service providers, challenging most retention techniques…

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Subash Nair

Subash Nair

Director
Tourism DNA

Subash is a successful entrepreneur with over 18 years of experience in the travel industry and brings with him vast domain knowledge along with technical expertise. He has worked with a slew of travel companies like cox & Kings, Sify Travel and Myairlinesfares.com to name a few. As a professional he spent a good amount of time handling operations and business development. He led the online travel initiative of Sify Ltd which got him well-versed with the technical side of the online travel industry spanning internet technologies and eCommerce. Prior to joining Tourism DNA Subash founded a KPO company where he was responsible for various functions like operations, technology, business strategy and quality control. He is well versed with quality processes and has successfully implemented ISO 27001 process in his previous organizations.