Analytics can help with forecasts on customer behaviour, the purchase rate of a specific product or service at a certain tarif….
iQGateway’s philosophy of providing simple solutions to its clients is also the reason for its intention of providing flexible engagement models to ensure that we align ourselves with the business needs of our clients. These engagement models have their inherent strengths and weaknesses which need to be understood while choosing a type of assignment.
Engagement models are selected based on various parameters which need to be ascertained to ensure that risks associated with the assignment are minimised thus ensuring that time and cost overruns are either reduced or eliminated. Some of the parameters that need to be considered are:
- Clarity of requirements and defined scope of work
- Selection of technology
- Availability of client personnel and data
- Responsibility matrix
- Complexity of the assignment
- Geographical location(s)
- Time lines for delivery
- Delivery methodology
This engagement model demands complete clarity of scope and responsibilities from both parties. This model mandates high degree of maturity at the client as well as the partner organisation and also the fact that similar engagements have been executed by either organisation in the past. For starters, a ‘ low risk and low business impact’ project can be ideal .
Time and Material
In this model, client has complete control executing the project. Expert professionals from partner organization augment the project team. While it is the prerogative of the client, this model has been found to be selected in situations where the client has regulatory restrictions/limitations or in case of projects where challenges are envisioned in defining the scope and the risks associated could be high. This model is also selected where the type of work cannot be well defined like in case of maintenance projects.
Managed Time and Material
This model is similar to the fixed bid engagement with the difference being that the client involvement in the project is slightly more than the fixed bid model and the associated risks are shared between both organisations. In this model the project estimation is done by the partner organisation and is validated by the client organisation for correctness and completeness. The project management is so structured that the client organisation gets involved at every milestone. This model is normally adopted as a pre-cursor to fixed bid engagements.
Dedicated Competency Centre
This model is successful when a long term, multi-dimensional and dedicated engagement is envisaged. iQGateway will build a dedicated team of professionals with necessary skills to service the specific client needs. This team will function as an extended office of the client and will be monitored and managed by the iQGateway management. The team will be located at a dedicated centre built as per client specifications.