Antikythera Mechanism
The Antikythera mechanism an ancient mechanical computer designed to calculate astronomical positions. It was recovered in 1900–1901 from the Antikythera wreck. The construction has been dated to the early 1st century BC. (Courtesy Wikipedia)

Customer Retention

In the age of convergence, customer churn is a concern for service providers, challenging most retention techniques…

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Philip Varghese

Dr. Philip Varghese, Ph.D


Philip Varghese has worked for 33 years in the energy industry – covering areas ranging from fundamental and process research, oil trading, economic analysis of Downstream refining and chemicals business, and contracting and negotiating for Upstream businesses. Most recently in 2013 he was Commercial Advisor with ExxonMobil Exploration using analytic and contracting tools for the development of new business opportunities..

In his research career he has worked on a range of technologies covering refining, lubes, chemicals, and alternate fuels. He is an inventor on 26 US patents covering these technologies. As a crude oil and refined products trader he has traded markets ranging from the Asia-Pacific to Europe/Africa and the US – and has also served as regional price-Risk Manager in Singapore, serving to hedge and risk-manage a large regional refining and marketing portfolio. In his latest job he developed commercial agreements underpinning large investments in the Middle East.