In the age of convergence, customer churn is a concern for service providers, challenging most retention techniques...
A lot of work is being done in the space of retail analytics. In fact it was nice to see an advertisement by the Big Blue that talks about how they found out that a bakery sold more sandwiches when it rained and how they used analytics to get to this conclusion and how such conclusions will lead to a smarter planet.
Are you one of those that make a fixed expense budget for every month?
Are you one of those that buy stuff on-line exceeding your budget and often end up returning merchandize once you see your credit card bill because you actually couldn’t afford it in the first place!
Customer sentiment analysis or market sentiment analysis is catching the attention of many B2C & B2B companies worldwide. With the advent of digital social mediums, people have the opportunity to air their views on just about everything, not only sharing these with their immediate social network of friends, family and colleagues, but also around the world – across countries, cultures, ethnicities and languages.