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Egyptian Papyrus
Rhind Mathematical Papyrus, an Egyptian document more than 3,600 years old, introduces the roughly 85 problems by saying that he is presenting the "correct method of reckoning, for grasping the meaning of things and knowing everything that is, obscurities and all secrets."

Customer Retention

In the age of convergence, customer churn is a concern for service providers, challenging most retention techniques...

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Thinking Analytics – Organisation wide

Posted on: July 20th, 2012 by Ashok Reddy

“In God we trust; all others must bring data.” this famous quote by W. Edwards Deming changed the way corporations behaved with respect to process improvement and quality control. Over time organisations have evolved to be driven by numbers at different levels; most of these numbers that normally get debated and scrutinised are the financial one – the actual dollars.. Adoption of quality processes and global certifications have also contributed to number crunching at an operational level, however the seriousness of these is more of a function of organisation culture rather than statutory requirements associated with financial gains.

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